Privacy Policy
BHX Housing LTD ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
Information We Collect
We may collect and process the following types of personal data:
Personal Identification Information: Name, address, email address, phone number, and other contact details.
Financial Information: Bank account details and payment information.
Demographic Information: Age, gender, and other similar information.
Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types, and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage Data: Information about how you use our website and services.
Communication Data: Any correspondence or communication data that you send to us.
How We Use Your Information
We use your information in the following ways:
To Provide Our Services: Managing and delivering our accommodation services, processing payments, and maintaining your account.
To Improve Our Services: Analysing data to enhance our website and services.
To Communicate with You: Sending notifications, updates, and other essential communications related to our services.
To Comply with Legal Obligations: Fulfilling our legal and regulatory responsibilities.
Marketing: With your consent, we may use your information to inform you about our services, updates, and promotions. You can opt-out of these communications at any time.
How We Share Your Information
We may share your personal data in the following circumstances:
With Service Providers:We may share your information with third-party service providers who assist us in delivering our services.
With Registered Social Landlords: As a managing agent, we may share relevant information with Registered Social Landlords to ensure the provision of our services.
For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the new owners.
Data Security
We are committed to ensuring the security of your personal data. We implement appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You have the following rights regarding your personal data:
Access: You have the right to request access to the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You may request that we delete your personal data, subject to certain exceptions.
Objection: You have the right to object to our processing of your personal data in certain circumstances.
Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files that are stored on your device. You can control the use of cookies through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
BHX Housing LTD
79 Somerville Road, Birmingham, England, B10 9EN
Email: contact@bhxhousing.com
Phone: 0121 647 1777
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This Privacy Policy was last updated on 24th August 2024.